Error Message: Bad User State

If you receive the error shown above when logging in, it means your account has been disabled. This can happen for a couple different reasons: 

  • The main admin on the account disabled your User or Manager account. 
  • Your account was disabled for sending Spam-related SMS messages. 

If you're unable to login due to a Bad User State error, please reach out to us at so we can investigate this further for you. 

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