What countries can I use this in?
Worldwide!
International customers get the same simple yet powerful reservation and waitlist management software as customers in the US, including paging by SMS or by voice call, on the same plans and at the same prices.
A few things work differently outside the US and Canada:
- Message quantities: because messaging rates are much higher, locations in other countries receive 1/10th the message quantity on each plan. See our international pricing.
- Two-way texting: two-way texting isn't available in most countries outside the US and Canada.
- WhatsApp: on every plan, you can send some notifications to guests outside the US and Canada by WhatsApp instead of SMS. See How to Send Notifications via WhatsApp.
The number your guests' texts come from depends on where their phone number is from:
- US: our short code, 48724.
- Canada: a toll-free number.
- UK: a UK phone number.
- Everywhere else: the sender name "TablesReady" instead of a phone number. Guests can't reply to these texts.
Voice calls show your business's phone number as the caller ID once you've verified it in Settings > Verify Phone, so guests who call back reach you directly. See What phone number will be used?
To send texts to guests outside of your country, just enter "+" and their country code first as part of their phone number, e.g., "+44" for a UK customer if you're based outside the UK. This is essential if you get a lot of international visitors. See Sending to Another Country.
TablesReady is billed in US Dollars for all customers. We hope you'll still love us even though this one aspect of the service is not localized. If it's any consolation, we do it this way to keep the price low. To offer billing in other currencies, we would have to raise the price to offset the higher bank fees. You don't want to pay our bank fees, do you?
Also, there are just a few countries where the risk of spam, fraud, and abuse is too great to enable the service. Contact us if this is an issue for you.