Customer Support Hours

We offer quick, friendly, and human email support, and we're happy to help you with whatever questions or feedback you have.

Email Support Hours: 9:00am - 6:00pm U.S. Eastern time, Monday-Friday

We check in on weekends and holidays, and we'll do our best to respond as quickly as possible outside those hours. We recognize that many customers use our system during nights and weekends. We monitor our service 24/7, so when system issues occur, we respond ASAP at all times.

Support is by email on the Free, Starter, and Business plans. The Enterprise plan also includes phone support and a dedicated account manager. To learn more, contact our sales team or see Upgrading and Downgrading your Account.