Customer Support Hours & Live Chat

We offer quick, friendly, and human email & live chat support, and we're happy to help you with whatever questions or feedback you have.

Email Support Hours: 9:00am - 6:00pm U.S. Eastern time, Monday-Friday
Live Chat Support Hours: 12:00pm - 5:00pm U.S. Eastern time, Monday-Friday

We'll do our best to respond as quickly as possible outside those hours. We recognize that many customers use our system during nights and weekends. We monitor our service 24/7, so when system issues occur, we respond ASAP at all times.

To access Live Chat, click the grey question mark icon in the lower left corner of your page, click Ask, and select Chat.