Using Dynamic Fields in Notifications

You can use Dynamic Fields in your SMS Notifications so that information will be pre-filled in messages.

  • {link} — a link to your public waitlist (your public waitlist must be enabled in Settings > Public Pages for this to work). If you add this field to your Appointment Confirmation or Appointment Reminder SMS, it will link customers to their appointment confirmation page where they can cancel or edit their appointment. 
  • {name} — the name that has been entered for the customer 
  • {quoted} — estimated wait time in minutes
  • {size} — size of the group
  • {note} — any notes you've entered. Note: long notes may cause the texts to send in multiple parts.
  • {date} — the scheduled date & time for a reservation/appointment
  • {business} — the name of your business (this can be edited in the Settings > Organization section if need be)
  • {resource} — the name of the resource applied to the party
  • {service} — the name of the service applied to the party
  • {reservation} — the name of the appointment label (i.e. reservation, appointment, or booking) 

Dynamic Fields cannot be used for Voice Notifications.

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