SMS Signup Error: "Sorry, there was an error processing this text message. Please call to speak with someone."
Guests may receive the following error message when using SMS Signup: Sorry, there was an error processing this text message. Please call to speak with someone.
If this happens, it means that the message was sent incorrectly. The first 2 words of the message people use must be "add" (case insensitive) and your public name, with a single space between them, and a single space afterwards (i.e., they must be separate words from anything else).
So, these messages would work:
- ADD DEMONSTRATION MIKE
- add demonstration kristl
- Add Demonstration Blah Blah Blah
(Anything after the waitlist name will be added to the name field of the party. We don't currently have the ability to accept party size or any additional information in these messages.)
These messages will not work:
- Demonstration Mike [needs to have the "add" keyword]
- Add demonstration. Mike [can't have the period after the waitlist name]
- Add demonstration-Jane ["demonstration" and "Jane" must be separated by at least 1 space]