Add a Guest to Your Waitlist, Notify Them, and Mark Them as Served
Add a Guest to your Waitlist:
To add a guest to your waitlist:
- Click the green plus sign in the lower righthand corner
- Add the guest's phone number, name, and any applicable notes
- Click Confirm
Send the Ready Notification:
When you're ready for your guest, click the Notify button on your Waitlist to send your Ready SMS:
Your can customize your Ready SMS in the Settings > Notifications section of your account.
Mark a Guest as Served:
After you've seated/served a guest, click the green checkbox under Actions to mark them as served:
After being marked as Served, the guest will move from your Waitlist to the Recent section.